Tuesday, October 28, 2008

purchase rant

So I just bought this pre-N router last Saturday. From Sim Lim Square no less. And it came out of the box faulty! I was on the phone with the tech support (fortunately a 24-hour hotline was available) for well over 45mins. I ran through the various steps with the (angmoh, I think) lady and finally she had to confirm my case with her supervisor. And they at last decided that there was nothing else they could do for me but to change a new one for me. This said, I have to pop by their RMA (Return Merchandise Authorisation, buggy semantics, I know) Centre today or something if I want my money's worth of the damn device.

Let's hope it's not too much of a hassle...

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